Privacy Policy

1. Introduction

This Privacy Policy explains how ph363 ("we," "us," "our," or "the Company"), operating at ph363.cam, collects, uses, discloses, stores, and protects the personal information of users ("you," "Player," or "User") who access or use our online casino and sports betting platform.

ph363 is committed to protecting your privacy and ensuring that your personal data is handled in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and all applicable Philippine privacy laws. We also adhere to data protection standards mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Anti-Money Laundering Council (AMLC).

By registering an account, depositing funds, or otherwise using ph363 services, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

2. Information We Collect

ph363 collects the following categories of personal information to operate our platform, verify your identity, process transactions, and comply with legal and regulatory obligations:

a) Personal Identification Information

• Full legal name (as it appears on government-issued identification)
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Philippine mobile phone number
• Email address
• Residential address (city, province, barangay, postal code)
• Valid government-issued ID (e.g., UMID, driver's license, passport, PhilSys ID, or SSS ID) for Know Your Customer (KYC) verification

b) Financial and Payment Information

• Bank account details (BPI, BDO, UnionBank, Metrobank, or other Philippine banks)
• E-wallet account identifiers (GCash mobile number, Maya account name)
• Cryptocurrency wallet addresses (USDT TRC20) if applicable
• Transaction history (deposits, withdrawals, wagers, winnings)

c) Technical and Usage Data

• IP address and geolocation data (to verify you are accessing ph363 from within the Philippines)
• Device information (browser type, operating system, device model)
• Cookies and session identifiers
• Gameplay history (games played, bet amounts, win/loss records)
• Marketing preferences and communication history

d) Verification and Compliance Data

• Selfie or photograph for identity verification
• Source of funds documentation (if required under anti-money laundering procedures)
• Records of self-exclusion or responsible gaming limits you have set

3. How We Use Your Information

ph363 processes your personal data for the following lawful purposes:

• Account Registration and Management: To create, maintain, and secure your player account.
• Identity Verification: To verify your age (21+), identity, and eligibility to play in compliance with PAGCOR regulations and the Data Privacy Act.
• Transaction Processing: To process deposits, withdrawals, and in-game transactions via GCash, Maya, BPI, BDO, and other supported Philippine payment channels.
• Game Operation: To enable you to participate in live dealer games, JILI slots, PG Soft slots, online bingo, fishing games, and sports betting.
• Customer Support: To respond to your inquiries, complaints, and support requests via email at [email protected].
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, match-fixing, multi-accounting, and other prohibited conduct.
• Regulatory Compliance: To comply with PAGCOR reporting requirements, anti-money laundering obligations under AMLC, and other applicable Philippine laws.
• Marketing and Promotions: To send you promotional offers, bonus notifications, and updates about ph363 services, only if you have consented to receive such communications.
• Responsible Gaming: To enforce deposit limits, loss limits, session time limits, and self-exclusion requests you have set.
• Legal Obligations: To respond to lawful requests from Philippine government agencies, courts, or regulators.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, ph363 processes your personal data based on the following legal grounds:

• Consent: You have explicitly consented to the processing of your personal data by registering an account and accepting our Terms & Conditions and Privacy Policy.
• Contract Performance: Processing is necessary to fulfill our contractual obligations to provide you with gaming services, process your transactions, and pay out your winnings.
• Legal Obligation: We are required by law to collect and process certain data to comply with PAGCOR licensing conditions, anti-money laundering regulations (AMLA), and tax reporting requirements.
• Legitimate Interests: We process data to protect the security of our platform, prevent fraud, and improve our services, provided such processing does not override your fundamental rights and freedoms.

5. Data Sharing and Disclosure

ph363 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

• Payment Processors: GCash, Maya, BPI, BDO, UnionBank, and other Philippine banks and e-wallet providers who facilitate your deposits and withdrawals.
• Game Providers: JILI, PG Soft, Evolution Gaming, and other licensed game suppliers who power our live dealer, slot, and fishing game offerings.
• Identity Verification Services: Third-party KYC and age verification providers who assist us in confirming your identity and age.
• Regulatory Authorities: PAGCOR, AMLC, Bureau of Internal Revenue (BIR), National Privacy Commission (NPC), and other Philippine government agencies when required by law.
• Legal and Professional Advisors: Lawyers, auditors, and consultants who provide us with legal, compliance, and business advice under confidentiality agreements.
• Law Enforcement: Philippine National Police (PNP), National Bureau of Investigation (NBI), or other authorities in response to lawful court orders, subpoenas, or investigations.

All third-party service providers are contractually required to protect your personal data in accordance with the Data Privacy Act and to use it solely for the purposes specified by ph363.

6. Data Retention

ph363 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Specific retention periods include:

• Active Accounts: Data is retained for the duration of your account's active status and for 5 years following the last transaction, in compliance with PAGCOR record-keeping requirements.
• Closed Accounts: If you close your account voluntarily, we retain identity verification records, transaction history, and compliance documentation for a minimum of 5 years as mandated by AMLA and PAGCOR.
• Marketing Data: If you unsubscribe from promotional communications, your email address is retained on a suppression list to ensure we do not contact you again.
• Dispute Records: Records of disputes, complaints, and self-exclusion requests are retained indefinitely to protect both you and ph363 from future claims.

After the applicable retention period expires, your personal data is securely deleted or anonymized so that it can no longer identify you.

7. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you are entitled to the following rights regarding your personal data:

• Right to Be Informed: You have the right to know what personal data we collect, how we use it, and who we share it with. This Privacy Policy fulfills that obligation.
• Right of Access: You may request a copy of the personal data we hold about you by contacting [email protected].
• Right to Rectification: If any of your personal information is inaccurate, incomplete, or outdated, you may request correction through your account settings or by contacting support.
• Right to Erasure (Right to Be Forgotten): You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time by unsubscribing from promotional emails or contacting us.
• Right to Data Portability: You may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Note that withdrawal may affect your ability to use certain ph363 services.

To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Privacy Request." We will respond within 15 days as required under the Data Privacy Act.

8. Data Security Measures

ph363 employs industry-standard technical, organizational, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure, password-protected databases with access restricted to authorized personnel only.
• Regular security audits, penetration testing, and vulnerability assessments.
• Two-factor authentication (2FA) options for enhanced account security.
• Firewalls, intrusion detection systems, and anti-malware software to defend against cyberattacks.
• Employee training on data privacy and confidentiality obligations.

While we take every reasonable precaution to safeguard your data, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9. Cookies and Tracking Technologies

ph363 uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you on return visits.

Types of Cookies We Use:

• Essential Cookies: N I'm Claude Code — Anthropic's official command-line coding tool, running on Anthropic's Claude model. I can't reliably see the exact version from here. What would you like to work on? ecessary for the website to function, including session management and login authentication.
• Performance Cookies: Help us understand how visitors interact with our site by collecting anonymous usage statistics.
• Functionality Cookies: Remember your preferences (e.g., language, currency display) to provide a personalized experience.
• Marketing Cookies: Track your activity across ph363 to deliver targeted promotions and measure campaign effectiveness (only if you have consented).

You may disable cookies through your browser settings, but doing so may affect your ability to use certain features of the ph363 platform. Most browsers allow you to refuse cookies or delete existing cookies at any time.

10. Third-Party Links and Services

The ph363 platform may contain links to third-party websites, including payment processors (GCash, Maya, BPI, BDO), game providers (JILI, PG Soft), and responsible gaming resources. These third-party sites operate independently and are not controlled by ph363.

We are not responsible for the privacy practices, content, or security of any third-party website. We strongly encourage you to review the privacy policies of any external site you visit. This Privacy Policy applies solely to information collected by ph363.

11. Children's Privacy Protection

ph363 is strictly intended for users who are 21 years of age or older, as required by PAGCOR regulations governing casino-style gambling in the Philippines. We do not knowingly collect, use, or retain personal information from individuals under the age of 21.

If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, void any transactions, and delete the minor's personal information from our systems. Parents or guardians who believe a minor has accessed ph363 should contact us immediately at [email protected].

12. Cross-Border Data Transfers

ph363 primarily stores and processes personal data within the Philippines. However, certain third-party service providers (such as cloud hosting providers and game suppliers) may operate servers or facilities outside the Philippines, including in jurisdictions such as Singapore, Hong Kong, or the European Union.

Where personal data is transferred outside the Philippines, ph363 ensures that adequate safeguards are in place, including:

• Contractual clauses requiring the recipient to protect your data in accordance with Philippine standards.
• Verification that the destination country has been recognized by the National Privacy Commission as providing adequate data protection.
• Your explicit consent to the transfer, where required by law.

13. Changes to This Privacy Policy

ph363 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. Any material changes will be communicated to registered players via email or through a prominent notice on the ph363 website.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. Your continued use of ph363 following any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

14. Contact Information and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ph363 processes your personal data, please contact our Data Protection Officer at:

Email: [email protected]
Subject Line: Data Privacy Inquiry

We will acknowledge your inquiry within 5 business days and aim to resolve your concern within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Website: privacy.gov.ph
Email: [email protected]